Contact
We read everything. The fastest routes are below.
Report a problem
The fastest way to report a bug is from inside Lume IDE: open the account menu in the title bar and choose Report Issue. The report arrives with version and diagnostic context attached, so we can act on it immediately. Crashes are also reported automatically unless you enable Privacy Mode in Settings → Account.
Billing and account
Manage your plan, usage, and invoices at Account Settings. If something looks wrong with a charge, report it via the in-app reporter and mention "billing" — those reports are triaged first.
Feedback and ideas
Rate any answer in the chat with the thumbs buttons — the feedback goes straight to us, along with what went wrong. Feature ideas are welcome through the same in-app reporter.